Tuesday, April 04, 2006

 

consumer electronics stack (still flat)

here is our overview of the capabilities required to compete in the consumer electronics space.

Layer

Sub Layer

Companies

Marketing

Advertising

WPP, Interpublic, Publicis, Omnicom, Mcann Erickson, Havas,

Online

ZED, Spanner Works, Big Mouth

Presence

Arco Media, AKQA, Magnani Caruso Dutton, Barbarian Group, Ultra 16, Big Spaceshio, LB Icon, Ignited Minds

CRM

Seibel

Information

Cnet, Froogle, Bizrate, Dealtime, MSN, MySimon, Nextag, PriceGrabber, Yahoo

Retailers

Amazon, BestBuy, Apple, Buy.com, Netflix, Block Buster

Customer Service

Call Center

Installation

Warranty

Aon Warranty Group, American International Group

Shopping Cart

Payment

Checkout

Consumer Credit

Bank of America, BankNorth, MBNA

Processing

Verisign

Supply Chain Management

Shipping

UPS, FedEx, USPS, DHL

Warehousing

Sourcing

AliBabba


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